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Terms & Conditions

VAT

We are VAT registered and all prices quoted at checkout include 20% VAT. VAT receipts will be supplied with all purchases. Our VAT registration number is GB 604 5282 61. Company’s registered address; Ribblesdale Auto Electrics 1992 Ltd, Marsh Lane, Preston, PR1 8YN. Company’s House Registered Number 2732686

Pricing

All prices quoted on the website are available only for full and immediate payment. We cannot charge these to any trade accounts held.

Trade Accounts

If you wish to apply for a trade account, please download and fill out the form below. This can either be posted or faxed to our Marsh Lane office using the details below, or emailed to enquiries@ribblesdaleauto.co.uk.

Ribblesdale Auto Electrics 1992 Ltd
Marsh Lane
Preston
PR1 8YN
01772 204728

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Cancelling Your Order

Should you wish to cancel your order, please inform us of this within 1 hour of purchase. We aim to dispatch all orders as quickly as possible but in the case that you have not yet received a dispatch email, we may be able to cancel your order after this time, although this may not always be possible. All cancelled orders will be refunded in full.

Delivery

All delivery prices quoted are for delivery within the UK only. Please contact us directly if you wish to purchase from outside of the UK.

While most of our items are delivered within 2-5 working days, occasionally, there may be delays. Please contact us if your item is delayed and we will do our best to resolve the situation as quickly as possible.

Please also note that deliveries to the Isle of Man, Channel Islands, Highlands and Northern Isles take longer as standard.

Certain items, such as gases, liquids and batteries cannot be delivered via courier or to certain locations. Delivery details will be noted in the product description, please contact us directly if you have any questions.

Warranties

All products supplied by us are covered under the Distance Selling Regulations and can be returned within 6 months, from date of delivery, if faulty. All returns of faulty good must include all components of the product and proof of purchase or original invoice. Products are subject to testing upon return and if the item has been tampered with, used in an incorrect manner or otherwise damaged by customer misuse this will void any return claim.

In addition to this, many of our products come with warranties. The length of these warranties will be displayed on the product page. All warranties, unless otherwise stated on the product page, cover your item against faults. Warranty returns are subject to testing upon return and if the item has been tampered with, used in an incorrect manner or otherwise damaged by customer misuse this will void the warranty. All warranty returns must include all components of the product and proof of purchase or original invoice.

Data and Privacy

We never share any of our customers details with any third parties. Information is held solely by us and is used to ensure the best service possible and to update you by email. If you do not wish to receive these emails, please contact us and we will remove you from our mailing list.

Payment

Immediate and full payment is required to place your order at the advertised prices. We accept most major credit and debit cards and use a secure payment gateway to ensure your online safety. Please contact us if you have any issues with payments.

Part Suitability

Please ensure that the part is suitable for your needs before purchasing, using the information supplied by us and from your own manufacturer. We cannot take responsibility for damage or injury incurred by unsuitable parts. If you are unsure whether the part is correct for you, please contact us prior to purchase and we will do our best to help.

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